FAQ (Frequently Asked Questions)

General Questions

Q: Who is Divan Erasmus?
A: I am Divan Erasmus, a graphic designer and video editor with extensive experience in hospitality. With over 9 years in the hospitality industry, I bring a unique blend of creativity and professional service to my clients.

Q: What services do you offer?
A: I offer a range of services including graphic design, video editing, and various other creative services. I also provide consultation and professional advice based on my extensive experience in the hospitality industry.

Graphic Design and Video Editing Services

Q: What types of graphic design services do you provide?
A: I provide a variety of graphic design services including logo design, branding, marketing materials, social media graphics, and more. Whether you need a complete brand overhaul or just a few touch-ups, I can help.

Q: Can you edit videos for any industry?
A: Yes, I have experience editing videos for a wide range of industries. Whether it’s promotional content, social media videos, corporate videos, or personal projects, I can tailor my editing services to meet your needs.

Q: How can I view your portfolio?
A: You can view my portfolio on my website. It showcases a selection of my work in both graphic design and video editing, demonstrating the quality and style you can expect.

Hospitality Services

Q: What kind of hospitality services do you offer?
A: With over 9 years of experience in the hospitality industry, I offer consultancy services to help improve your hospitality business. This includes staff training, customer service enhancement, operational efficiency, and more.

Q: How can your hospitality experience benefit my business?
A: My extensive experience allows me to provide insights and strategies that can significantly improve customer satisfaction and operational efficiency. Whether you’re running a restaurant, hotel, or any other hospitality business, I can help you elevate your service standards.

Working with Me

Q: How can I get a quote for your services?
A: To get a quote, simply contact me through the contact form on my website. Provide some details about your project, and I will get back to you with a customized quote.

Q: What is your turnaround time for projects?
A: Turnaround times vary depending on the complexity and scope of the project. Once we discuss your needs and project details, I will provide an estimated timeline.

Q: How do you handle payments?
A: I accept various payment methods including bank transfers and online payment platforms. Payment terms and schedules will be discussed and agreed upon before the start of the project.

Q: Can I request revisions for my project?
A: Yes, revisions are part of my service to ensure you are completely satisfied with the final product. The number of revisions allowed will be specified in the project agreement.

Contact Information

Q: How can I contact you?
A: You can contact me through the contact form on my website or via email at [email-me@divanerasmus.com]. I am also available on various social media platforms where you can reach out to me directly.